Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Introduction

Welcome to Hillinsure. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website and services. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Hillinsure collects various types of information to provide and improve our insurance services. The information we collect includes:

Personal Information: We collect personal details such as your name, email address, phone number, date of birth, Social Security number, and mailing address when you register for our services or request insurance quotes.

Financial Information: To process insurance applications and payments, we collect payment details, bank account information, and credit history for underwriting purposes.

Health Information: For health and life insurance applications, we may collect your medical history, current health status, and prescription records to assess eligibility and determine coverage.

Property Information: When you apply for home or property insurance, we collect details about your property, including home details, vehicle information, and property valuations.

Usage Data: We automatically collect information about your interactions with our website, including your IP address, browser type, device information, and website activity to improve user experience and functionality.

Communications: We maintain records of your correspondence with our customer service team to provide better support and improve our services.

3. How We Use Your Information

Your information is used for legitimate business purposes to provide you with comprehensive insurance solutions. We use your data to process insurance applications and manage your policies effectively. This includes assessing risk factors and determining appropriate premium rates based on the information you provide.

We use your information to process claims efficiently and provide responsive customer support when you need assistance. Compliance with legal and regulatory requirements is essential in the insurance industry, and we use your data to fulfill these obligations.

Security is a top priority at Hillinsure. We use your information to prevent fraud and ensure the security of your account. We also send policy updates, renewal notices, and important communications to keep you informed about your coverage.

To continuously improve our services, we analyze data for research and service enhancement. With your consent, we may also use your information to market our products and services that may be of interest to you.

4. Information Sharing and Disclosure

We may share your information with trusted third parties under specific circumstances to provide you with the best possible service. This includes sharing data with service providers who assist with claims processing, IT services, and business operations.

We work with insurance partners, including underwriters, reinsurers, and other insurance companies, as necessary to provide coverage and process claims. When required by law, court order, or regulatory obligations, we may disclose your information to legal authorities.

In connection with business transfers such as mergers, acquisitions, or sale of assets, your information may be transferred to the new entity. We may also share relevant information with medical professionals for claim verification and medical underwriting purposes.

Important Notice: Hillinsure does not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security Measures

Hillinsure implements robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. We use 256-bit SSL encryption for all data transmissions to ensure your information is secure during transfer.

Our databases are secure and encrypted with restricted access controls to prevent unauthorized access. We conduct regular security audits and vulnerability assessments to identify and address potential security risks.

Multi-factor authentication is required for employee access to sensitive systems, and all employees receive comprehensive training on data protection and privacy practices. We comply with industry standards including HIPAA and SOC 2 to maintain the highest level of data security.

6. Your Privacy Rights

You have several rights regarding your personal information. You have the right to access and request a copy of the personal information we hold about you. If any of your information is inaccurate or outdated, you have the right to update or correct it.

You may request deletion of your data, subject to legal retention requirements. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

You have the right to receive your data in a structured, machine-readable format for data portability purposes. Additionally, you may object to certain types of data processing where applicable.

To exercise these rights, please contact us at [email protected] or call +1 (313) 346-0594. We will respond to your request within a reasonable timeframe.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and provide personalized services. Essential cookies are necessary for website functionality and security and cannot be disabled without affecting site performance.

Analytics cookies help us understand how visitors interact with our site, allowing us to improve navigation and content. Marketing cookies are used to deliver relevant advertisements based on your interests and browsing behavior.

Preference cookies remember your settings and preferences to provide a customized experience on your next visit. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

8. Children's Privacy

Hillinsure does not knowingly collect information from individuals under 18 years of age. Our services are intended for adults only. If we discover that we have inadvertently collected information from a minor, we will promptly delete it from our systems. Parents or guardians who believe their child has provided personal information to us should contact us immediately.

9. Data Retention

We retain your personal information for as long as necessary to maintain active insurance policies and process claims. Retention is also required to comply with legal, regulatory, and tax requirements, as well as to resolve disputes and enforce our agreements.

Retention periods vary by information type, typically ranging from 7 to 10 years after policy termination, or as required by applicable law. We periodically review and securely dispose of information that is no longer needed.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act. You have the right to know what personal information is collected and how it is used. You also have the right to delete personal information, with certain exceptions.

California residents have the right to opt out of the sale of personal information and the right to non-discrimination for exercising CCPA rights. To submit a CCPA request, contact us at [email protected] with "California Privacy Rights" in the subject line.

11. International Data Transfers

If you access our services from outside the United States, your information may be transferred to and processed in the U.S. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and compliance with applicable data protection laws such as GDPR.

12. Third-Party Links

Our website may contain links to third-party websites and services for your convenience. Hillinsure is not responsible for the privacy practices or content of these external sites. Your use of third-party websites is governed by their own terms and privacy policies, which we encourage you to review carefully.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. Significant changes will be communicated via email notification to registered users and prominent notice on our website.

We will also update the "Last Modified" date at the bottom of this policy. We encourage you to review this policy regularly to stay informed about how we protect your information.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Phone: +1 (313) 346-0594

Mail: Hillinsure Privacy Department, 328 S Saginaw St, Flint, MI 48502

Hours: Monday - Friday, 9:00 AM - 9:00 PM EST

Data Protection Officer: For privacy-related inquiries, our Data Protection Officer can be reached at [email protected]

15. Consent and Acknowledgment

By using Hillinsure's website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please discontinue use of our services immediately.

Last Modified: November 28, 2025

Effective Date: November 28, 2025